Get in touch
One address reaches a human: hello@spendict.com. It covers product support, billing, security disclosures, and privacy requests — use it for any of the below and it’ll get to the right place.
What to email us about
- Product & API support — integration questions, unexpected verdicts, MCP or REST issues. Including the
assessment_idfrom a response helps us trace it fast. - Billing & plans — quota, upgrades, invoices, or a refund request under our refund policy.
- Privacy & data requests — access, correction, deletion, or portability of your personal data.
- Security— if you believe you’ve found a vulnerability, email us directly rather than filing it publicly.
Privacy and data-subject requests
Spendict is operated by Space Cadet d.o.o., which is the data controller for the processing described in our privacy policy. To exercise your rights under GDPR — access, rectification, erasure, restriction, objection, or portability — email hello@spendict.com.
We respond to data-subject access requests within 30 calendar days, and we will never discriminate against you for exercising a privacy right. If you’re unsatisfied with how we’ve handled a request, you can lodge a complaint with a supervisory authority — in Croatia, that’s the Personal Data Protection Agency (AZOP).
The company behind Spendict
Correspondence, invoices, and legal notices should be addressed to the registered entity:
Space Cadet d.o.o.
Ulica Ivana Šibla 17, 10000 Zagreb, Hrvatska (Croatia)
Registered at the Commercial Court in Zagreb · MBS: 081627179
OIB: 36241253193
A limited liability company (d.o.o.) established in Croatia.
Contact: hello@spendict.com
More on who builds Spendict and why is on the about page.
Before you email — you might not need to
Frequently asked questions
How do I contact Spendict?
Email hello@spendict.com. It's the single address for product support, billing, security disclosures, and privacy or data-subject requests.
Who is the data controller for my personal data?
Space Cadet d.o.o., Ulica Ivana Šibla 17, 10000 Zagreb, Croatia (MBS 081627179, OIB 36241253193). The same entity is named in section 1 of the privacy policy.
How long do GDPR requests take?
We respond to data-subject access requests within 30 calendar days, and we won't discriminate against you for making one. You can also complain to a supervisory authority — in Croatia, AZOP.
How do I report a security issue?
Email hello@spendict.com directly rather than filing it publicly, so we can look at it before it's disclosed.
Where do I find my API key and usage?
In your dashboard. Keys, remaining quota, and recent assessments all live there — no need to email us for those.